Kael Van Buskirk

Being a novice camper, Kael did an amazing job pointing me into the right direction of where to go! Kael was more than willing to listen to my wants and needs including my favorite color - a small but appreciated gesture. I felt like I was talking to a friend not just a support expert. I couldn’t be more excited to tackle my new hobby now that Kael has assisted me in getting what I need! I have a better idea of what I need regardless of whether I bought it this time or not!! Quick to respond, so so kind, interested in you and enthusiastic to help :)

Very approachable. I had a million questions, being somewhat still new to the hobby, and Kael answered every one of them. Sent me tents, sleeping bags, water filtration devices, and backpacking shoes. All of which were greatly priced and a range of options. Had a few laughs and talked about passed down gear from relatives. 5 star customer service for sure.

This is the first time I had chat help that was truly helpful, this kind of outside the box options buying experience.....was crazy cool.. Will definitely start my outdoor online shopping here first....

Kael really helped me out with choosing what I need, without me having much information. He definitely went the extra mile! Thank you!

So helpful, extremely responsive, had the perfect approach of finding what i wanted vs. his own or colleagues suggestions. 10/10 would recommend!