Luke Hinz

Luke was great! He took the time to ask questions and understand what I liked and what I didn't like, gave me a list of ski's to demo and research, and was able to get the best prices on skis, bindings, and poles. I was able to get more information from Luke than talking with the employees at demo shops, and I felt like I was able to purchase a setup that was personalized for me.

Luke was so helpful with getting me (a snowboarder) into a pair of skis. He was patient as I worked through my boot issues (user error) and he really heard and understand what my needs and concerns were as I made the transition. I am so pleased with the results and can't recommend him enough!

Some people on here are expert skiers. I am not that person. My husband and children are on a different level and my hope has just been to catch up. I felt like I could say what i needed without feeling judged... and I'm so so grateful. Its hard to buy what you need without confidence.... I'm just thankful for Luke and his willingness to help me with my goals.

Responsiveness of the experts is great. It is hard to buy the skis without seeing them. I was disappointed that black Friday discounts don't seem to apply to anything. They say after you put it in your basket that it only applies to full price items.....don't advertise a discount for black Friday if it doesn't apply.

My expert, Luke, was fantastic; very helpful and quick to reply with a wide breadth of knowledge. I felt comfortable asking him questions, and he offered detailed, thoughtful responses that answered my questions well. 10/10 service from him, he's a gem! I'd hesitate to come back to Curated just because I was a bit blindsided by the tip format at the end; the Curated website really emphasizes that expert advice was free, so I assumed that experts are paid an hourly rate in addition to the commission earned from sales, similar to when you go in-person to a ski shop. If I had known a tip was part of the structure, I would have exhausted other resources first before coming to Luke. I understand tipping is optional, but when it's part of the payment structure, it often means that employees are not paid a fair wage, and it's unfair for them to suffer because of exploitative compensation structures. In researching more about the company, it does indeed seem that this is the case for Curated, which was a major disappointment.

Deep diving into Backcountry/Alpine Hybrid skiing and had no clue about the backcountry/touring. Luke educated us, connected us with great options that met our exact needs and spent hours helping My husband, son and I put together everything we need to get out there. Grateful for someone who skis the gear and knows the details to be assisting me. Genius! Would reach to him for any and all skiing needs. Thanks, Pam, David and Brodie.

Excellent advice to sort through all the options! Went back and forth with the Curated rep and I feel like he really understood my ability, likes and dislikes that lead to some great options for equipment to meet my needs. Prices are competitive or maybe not even available other places and they have their price match guarantee plus back and forth shipping for exchange items - you almost can't go wrong with trying them out.

My daughter and I decided to “start”’ the process of shopping for ski gear. We ended up completing one of what will eventually be multiple purchases through Luke. This was a fantastic way to learn and get stuff done and crossed off the list. Thank you Luke! Lana and Paige

as someone who wasn't really familiar with ski gear and a little overwhelmed by the amount of the options, it was really helpful to hear recommendations from an expert. and the smaller list of appropriate equipment made it way easier to pick the right stuff.

I sent Luke a message. He was out of the country and still returned my call. He said he felt bad because he wouldn't be able to help me in a timely manner since he was away. I was so impressed with his response and honesty I decided to make my purchase from him anyways even though I could get the same thing for slightly less from another website. I trust if anything goes wrong with me purchase I am going to great service.