Curated Golf Expert: Is It Right for You?Published on 09/08/2021 · 6 min readWondering if being a Curated Golf Expert is the right fit for you? Golf Expert Patrick Ryan shares his four tips for success in the role.
Photo courtesy of Curated Expert Brandon Miller
Being a Curated Golf Expert is exactly what it sounds like. It means gaining intense industry, game, and gear knowledge, being a trusted source of information, and respecting all things golf. But there is so much more than just having golf expertise.
You have to know how to talk to people and fit clubs to their unique swing and style of play. You need to get to know someone and connect with them on a level that a bot or a website is unable to do. You have to make sure you recommend what is best for them and their goals based on their personal experience with the game. You need to make them fall in love with golf or take their game to the next level. Above all, Golf experts want to bring Curated visitors into our golf-obsessed family, where the game transcends past being a hobby.
Being a Golf expert allows me to talk to people every day who are just as in love with the game as I am or those who are finding their love for it. The passion for this sport creates a unique sense of connection and community. I've been a Curated Golf expert for three months now and have found four factors to be essential for success in this business.
This is a part-time job that takes full-time effort. Being a Golf expert with Curated is not something where you hop on for a few hours and then go about your day. Curated users are connected to your phone at all times, which means incoming messages when you are at the gym, with family, or even at your other job. It is your responsibility to them, as customers seeking you out for advice, to respond appropriately and in a timely fashion. Remember, your users trust you with their golf game, and as the pool of people you talk to gets bigger and bigger, that responsibility grows. I have messages coming in and out pretty much every day.
You’ll find that you’re going to have at minimum one to two conversations a day with individuals you are helping. To be successful, you must be able to eagerly respond at almost any time. It is very empowering to be trusted by the Curated community and by users to take care of people and help find them the right gear. I’ve truly found that what you put into this job comes back to you. There are opportunities to help people, to contribute to your team, and to collaborate with other departments around every corner, but it is on you to seek them out and make the most of them.
The passion you have for golf and helping others achieve their goals will drive your results. There is a direct link between your passion and your success, which may be the coolest thing about this platform! When you’re looking for jobs, everyone always says, “monetize your passions.” Well, here you go! Curated hands you that opportunity on an easy-to-use platform.
Here, I’ve been given permission to be myself and nerd out as much as I want in order to help improve someone’s skills. It doesn’t get much cooler than that. Not only do you get to share that excitement with the people you are fitting but you also get to share it within the Expert team. You are surrounded by people who share that same drive and passion, which in turn amplifies your own personal momentum, growth, and drive on your Curated journey. If you truly love this game, then there is no limit to what you can do here. As long as you have that ambition, you will have success.
I took on my work with Curated as a second job. Balancing my already hectic schedule and working out all of my beginner hiccups was not easy at first. As with anything else, there is an adjustment period to starting work as an expert. Below, I share a day in my life, as well as some keys to success when balancing your jobs and personal life.
7:00 am—time to get up and check my phone for notifications. First things first though, I start the coffee maker! The kids have to be at the sitter by 10:30, and I have to be at work by 11:00 at the latest. After making sure my coffee cup is full, I sit down at my desk and bring up Curated’s Business app (I don’t think I have exited out of it once since I first opened it). I respond to any notifications that are present and review the individuals who are scheduled to receive a pre-prepared message from me checking in on if they have any questions I can answer. I do this to help me review possible orders and inquiries so that I am able to respond promptly. The automated messages go out between noon and 2:00 pm to align with when I have a break.
Afterward, I take my kids to the sitter and by 11 am, I’m at work. My break starts around 1:45, so the pre-prepared messages are sent out as I eat lunch. During this time I am also responding to any new notifications and inquiries. Once lunch is finished, it’s time to go to the gym where I lift for about an hour.
I continuously check the Curated app throughout my day, so I can follow up with users. After my session, I pick my kids up from the sitter around 4:00 pm. After we’re home and the kids get settled, I grab some more caffeine for myself! I double-check my users and notifications before my Curated shift begins to make sure I have all of my ducks in a row. My shift starts at 5:00 pm, though sometimes this day is flip-flopped and I curate in the morning and work my other job at night.
The key points in my job as an expert are preparation, organization, and prioritization. I always take advantage of my downtime to check on my users. Sometimes I may have five messages, sometimes none, but I never want to make anyone wait around for me. You want to be there for them, and sometimes, that just means asking how their day is going!
Make sure you set a schedule that works for you. I suggest setting timers on your phone to help remind you what needs to get done! It can be very hectic, especially when working another job, but when you are passionate about golf like I am, it does not feel like work. With a little reminder to check in on someone, you’re able to take a little moment out of your day to talk golf and say hello to someone, which is a pretty awesome thing.
That being said, you really cannot skip a day with this. There has not been a single day since I started helping users that I haven’t spoken to at least one person. Sometimes it’s just fun conversations, and other times, it is a plethora of questions about the finest details of equipment. You need to schedule out four hours for a three-hour shift since you never know when a conversation is going to run long. Make sure to give yourself three- or four-minute breaks to check your notifications and conversations in order to respond.
If you follow these methods you will thrive. If you can give even more, then you are winning!! Being successful as a Curated expert requires commitment, passion, time management, and consistency. If this sounds like the right role for you, apply to be a Curated Golf Expert here.